Imap for outlook 2003, sbs 2003

[Smiley]

I am new to Imap and almost everything that go with it. Just been given a
project
to do. Any info/help are much appreciated.

Some users (consultants) who are not on domain but need to access emails
from server. And they are also work for various other companies so the
scenarios would be grouped as in followings on their laptop in regard to
mails setup
1. already have exchange
2. already have pop accounts
3. Exchange + pop accounts

Would I use Imap for all scenarios ? I have done some testing but the result
are not 'conclusive'. It might due to my incorrect setup on the client
(outlook 2003).

The testings (sending and receiving) seems to be fine on the date it was
setup and worked in scenarios 1 and 2. I.e. the in box has the email and I
would send and received
emails but then it doesn't work on the next day on receiving but sending is
ok. I have left it for 2 weeks to test again. With the same result. ie would
send to receiptient but not receiving any message from anyone at all.

Also when I setup the imap on my outlook 2003, on the outgoing server, I
have to put in the server on my default pop account or where I am on the
location of the
mailserver. Does this mean if the consultant is using pop at home, it has to
be setup as the adsl line's mailserver. If the consultant use exchange, the
outgoing on the imap has to be though Exchange outgoing server ? How about
if he is on the road in the airport ???

Any help appreciated.

[Peter O'Dowd (MVP)]

hi Smiley!
The best way to look at this is that POP and IMAP are read clients and also
that unlike a MAPI client, you may have more than 1 mailbox per profile.
e.g. you can have 1 client such as Outlook Express or Outlook reading many
POP or IMAP accounts in the same profile.

Start from there and then work out which servers you require each client to
read from.

Your errors sound very strange and unlike POP or IMAP errors, more like
network or permissions.
--
Peter O'Dowd
Exchange Server MVP
http://www.blade.net.nz

Post by Smiley
I am new to Imap and almost everything that go with it. Just been given a
project
to do. Any info/help are much appreciated.
Some users (consultants) who are not on domain but need to access emails
from server. And they are also work for various other companies so the
scenarios would be grouped as in followings on their laptop in regard to
mails setup
1. already have exchange
2. already have pop accounts
3. Exchange + pop accounts
Would I use Imap for all scenarios ? I have done some testing but the result
are not 'conclusive'. It might due to my incorrect setup on the client
(outlook 2003).
The testings (sending and receiving) seems to be fine on the date it was
setup and worked in scenarios 1 and 2. I.e. the in box has the email and I
would send and received
emails but then it doesn't work on the next day on receiving but sending is
ok. I have left it for 2 weeks to test again. With the same result. ie would
send to receiptient but not receiving any message from anyone at all.
Also when I setup the imap on my outlook 2003, on the outgoing server, I
have to put in the server on my default pop account or where I am on the
location of the
mailserver. Does this mean if the consultant is using pop at home, it has to
be setup as the adsl line's mailserver. If the consultant use exchange, the
outgoing on the imap has to be though Exchange outgoing server ? How about
if he is on the road in the airport ???
Any help appreciated.

[Oliver Moazzezi]

Hi Smiley,

Drop the IMAP route and go the RPC over HTTPs route which will work for all
your users wherever they are in the world; as long as your have OWA
externally available.

Read up on it here:

http://www.msexchange.org/tutorials/Outlook_2003_Connect_Exchange_2003.html

http://www.msexchange.org/tutorials/outlookrpchttp.html

http://searchexchange.techtarget.com/originalContent/0,289142,sid43_gci963305,00.html

http://www.petri.co.il/testing_rpc_over_http_connection.htm

http://support.microsoft.com/kb/833401

http://support.microsoft.com/kb/841652

http://www.petri.co.il/configure_rpc_over_https_on_a_single_server.htm


In regards to finding out where your IMAP emails that have been received and
sent (they are sent using SMTP by the way) use Message Tracking to see
what's going on.

http://technet.microsoft.com/en-us/library/aa997984.aspx

http://www.msexchange.org/tutorials/The_Exchange_Message_Tracking_Center_or_How_to_Save_Your_A_in_a_Pinch.html

http://technet.microsoft.com/en-us/library/bb124375.aspx


Good luck,


Oliver

[Smiley]

Thank you guys.

I will have a lot to read up.

But one question on using the rpc over https. I thought for each 'profile'
or each user would only has one Exchange mail box. For those consultants who
had already had Exchange account setup, how would I set the rpc over https
???

Regards,

Smiley

Post by Oliver Moazzezi
Hi Smiley,
Drop the IMAP route and go the RPC over HTTPs route which will work for
all your users wherever they are in the world; as long as your have OWA
externally available.
http://www.msexchange.org/tutorials/Outlook_2003_Connect_Exchange_2003.html
http://www.msexchange.org/tutorials/outlookrpchttp.html
http://searchexchange.techtarget.com/originalContent/0,289142,sid43_gci963305,00.html
http://www.petri.co.il/testing_rpc_over_http_connection.htm
http://support.microsoft.com/kb/833401
http://support.microsoft.com/kb/841652
http://www.petri.co.il/configure_rpc_over_https_on_a_single_server.htm
In regards to finding out where your IMAP emails that have been received
and sent (they are sent using SMTP by the way) use Message Tracking to see
what's going on.
http://technet.microsoft.com/en-us/library/aa997984.aspx
http://www.msexchange.org/tutorials/The_Exchange_Message_Tracking_Center_or_How_to_Save_Your_A_in_a_Pinch.html
http://technet.microsoft.com/en-us/library/bb124375.aspx
Good luck,
Oliver

[Peter O'Dowd (MVP)]

you're correct you cannot.
--
Peter O'Dowd
Exchange Server MVP
http://www.blade.net.nz

Post by Smiley
Thank you guys.
I will have a lot to read up.
But one question on using the rpc over https. I thought for each 'profile'
or each user would only has one Exchange mail box. For those consultants
who had already had Exchange account setup, how would I set the rpc over
https ???
Regards,
Smiley

Post by Oliver Moazzezi
Hi Smiley,
Drop the IMAP route and go the RPC over HTTPs route which will work for
all your users wherever they are in the world; as long as your have OWA
externally available.
http://www.msexchange.org/tutorials/Outlook_2003_Connect_Exchange_2003.html
http://www.msexchange.org/tutorials/outlookrpchttp.html
http://searchexchange.techtarget.com/originalContent/0,289142,sid43_gci963305,00.html
http://www.petri.co.il/testing_rpc_over_http_connection.htm
http://support.microsoft.com/kb/833401
http://support.microsoft.com/kb/841652
http://www.petri.co.il/configure_rpc_over_https_on_a_single_server.htm
In regards to finding out where your IMAP emails that have been received
and sent (they are sent using SMTP by the way) use Message Tracking to
see what's going on.
http://technet.microsoft.com/en-us/library/aa997984.aspx
http://www.msexchange.org/tutorials/The_Exchange_Message_Tracking_Center_or_How_to_Save_Your_A_in_a_Pinch.html
http://technet.microsoft.com/en-us/library/bb124375.aspx
Good luck,
Oliver

[Smiley]

Hi there,

Thanks for the confirmation.

So I am back to square one with imap. Or are there any other choices that
would be a possibility ?

If Imap is my only choice and so far I don't think it is permission problem
as nothing had been added or alter in the server or in client m/c. Network
problem ---??? When I do the send and received, the send and received have
not report any error at all. If it is network problem, I would have expect
error when send and received. Unless my understanding on the send and
received were wrong. Well it definitely doesn't have problem when sending as
it is sending though the very building which I am in and I had tested the
sending was still ok yesterday. It is the receiving which has the problem. I
have just check with OWA that the message I sent yesterday and the day
before still not getting to the administrator mailbox. Yes that was the
account I was doing my testing on.

I shall removed the account and set it up again and see whether the same
thing happened. So I might 'disappear' for some day before I give a feed
back.

Have a good day guys

Post by Peter O'Dowd (MVP)
you're correct you cannot.
--
Peter O'Dowd
Exchange Server MVP
http://www.blade.net.nz

Post by Smiley
Thank you guys.
I will have a lot to read up.
But one question on using the rpc over https. I thought for each
'profile' or each user would only has one Exchange mail box. For those
consultants who had already had Exchange account setup, how would I set
the rpc over https ???
Regards,
Smiley

Post by Oliver Moazzezi
Hi Smiley,
Drop the IMAP route and go the RPC over HTTPs route which will work for
all your users wherever they are in the world; as long as your have OWA
externally available.
http://www.msexchange.org/tutorials/Outlook_2003_Connect_Exchange_2003.html
http://www.msexchange.org/tutorials/outlookrpchttp.html
http://searchexchange.techtarget.com/originalContent/0,289142,sid43_gci963305,00.html
http://www.petri.co.il/testing_rpc_over_http_connection.htm
http://support.microsoft.com/kb/833401
http://support.microsoft.com/kb/841652
http://www.petri.co.il/configure_rpc_over_https_on_a_single_server.htm
In regards to finding out where your IMAP emails that have been received
and sent (they are sent using SMTP by the way) use Message Tracking to
see what's going on.
http://technet.microsoft.com/en-us/library/aa997984.aspx
http://www.msexchange.org/tutorials/The_Exchange_Message_Tracking_Center_or_How_to_Save_Your_A_in_a_Pinch.html
http://technet.microsoft.com/en-us/library/bb124375.aspx
Good luck,
Oliver