Discussion:
The Information Store service crashes
(too old to reply)
KCHK2006
2007-03-02 03:14:24 UTC
Permalink
Hi All,

My exchange information store shutdown periodically. And after reboot the
server it become nornal about half day. Please help me to solve this
problem. Thank you very much.

My Server event log:

Event Type: Error

Event Source: MSExchangeSA

Event Category: General

Event ID: 1031

Date: 3/2/2007

Time: 10:37:19 AM

User: N/A

Computer:

Description:

One of the System Attendant's task is blocked.

Function: COffLineABScanTask::Work



For more information, click http://www.microsoft.com/contentredirect.asp.





Event Type: Error

Event Source: MSExchangeFBPublish

Event Category: General

Event ID: 8213

Date: 3/2/2007

Time: 10:43:24 AM

User: N/A

Computer:

Description:

System Attendant Service failed to create session for virtual machine
CNHKEXCH1. The error number is 0xc007054b.



For more information, click http://www.microsoft.com/contentredirect.asp.





Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7031

Date: 3/2/2007

Time: 9:40:09 AM

User: N/A

Computer:

Description:

The Microsoft Exchange Information Store service terminated unexpectedly.
It has done this 1 time(s). The following corrective action will be taken
in 1800000 milliseconds: Restart the service.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.





Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7032

Date: 3/2/2007

Time: 10:03:42 AM

User: N/A

Computer:

Description:

The Service Control Manager tried to take a corrective action (Restart the
service) after the unexpected termination of the Microsoft Exchange
Information Store service, but this action failed with the following error:

An instance of the service is already running.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error

Event Source: MSExchangeSA

Event Category: Monitoring

Event ID: 1005

Date: 3/2/2007

Time: 9:42:44 AM

User: N/A

Computer:

Description:

Unexpected error <<0xc1050000 - Network problems are preventing connection
to the Microsoft Exchange Server computer. An unexpected, unknown error has
occurred. Microsoft Exchange Server Information Store ID no:
80040115-0514-000006bf>> occurred.



For more information, click http://www.microsoft.com/contentredirect.asp.



Event Type: Error

Event Source: Application Error

Event Category: (100)

Event ID: 1000

Date: 3/2/2007

Time: 9:40:04 AM

User: N/A

Computer:

Description:

Faulting application store.exe, version 6.5.7651.61, faulting module
exsmtp.dll, version 6.5.7650.28, fault address 0x000093ee.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 73 74 6f ure sto

0018: 72 65 2e 65 78 65 20 36 re.exe 6

0020: 2e 35 2e 37 36 35 31 2e .5.7651.

0028: 36 31 20 69 6e 20 65 78 61 in ex

0030: 73 6d 74 70 2e 64 6c 6c smtp.dll

0038: 20 36 2e 35 2e 37 36 35 6.5.765

0040: 30 2e 32 38 20 61 74 20 0.28 at

0048: 6f 66 66 73 65 74 20 30 offset 0

0050: 30 30 30 39 33 65 65 00093ee
Rudi Dollenberg
2007-03-15 15:27:51 UTC
Permalink
Hi.

My suggestion to you is to Check the Network card drivers make sure they are
up to date.
Check that your Anti-Virus isnt scanning any of the Exchange folders
Post by KCHK2006
Hi All,
My exchange information store shutdown periodically. And after reboot the
server it become nornal about half day. Please help me to solve this
problem. Thank you very much.
Event Type: Error
Event Source: MSExchangeSA
Event Category: General
Event ID: 1031
Date: 3/2/2007
Time: 10:37:19 AM
User: N/A
One of the System Attendant's task is blocked.
Function: COffLineABScanTask::Work
For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8213
Date: 3/2/2007
Time: 10:43:24 AM
User: N/A
System Attendant Service failed to create session for virtual machine
CNHKEXCH1. The error number is 0xc007054b.
For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 3/2/2007
Time: 9:40:09 AM
User: N/A
The Microsoft Exchange Information Store service terminated unexpectedly.
It has done this 1 time(s). The following corrective action will be taken
in 1800000 milliseconds: Restart the service.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7032
Date: 3/2/2007
Time: 10:03:42 AM
User: N/A
The Service Control Manager tried to take a corrective action (Restart the
service) after the unexpected termination of the Microsoft Exchange
An instance of the service is already running.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: MSExchangeSA
Event Category: Monitoring
Event ID: 1005
Date: 3/2/2007
Time: 9:42:44 AM
User: N/A
Unexpected error <<0xc1050000 - Network problems are preventing connection
to the Microsoft Exchange Server computer. An unexpected, unknown error has
80040115-0514-000006bf>> occurred.
For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 3/2/2007
Time: 9:40:04 AM
User: N/A
Faulting application store.exe, version 6.5.7651.61, faulting module
exsmtp.dll, version 6.5.7650.28, fault address 0x000093ee.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 74 6f ure sto
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 35 2e 37 36 35 31 2e .5.7651.
0028: 36 31 20 69 6e 20 65 78 61 in ex
0030: 73 6d 74 70 2e 64 6c 6c smtp.dll
0038: 20 36 2e 35 2e 37 36 35 6.5.765
0040: 30 2e 32 38 20 61 74 20 0.28 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 30 39 33 65 65 00093ee
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