Discussion:
error when open help from Exchange System Manager
(too old to reply)
KenL
2008-05-08 18:28:12 UTC
Permalink
Hi all,



My 2003 SBS had a difficult problem in exchange server. This error will
appear every time when I open the help button in Exchange System Manager. I
have the problem in my server. And I can't find any solution for fix the
problem. Now, I had bought a new server for replace the old server. I
installed all server programs (SBS, Antivirus......) and updated all service
for SBS (service pack 1, service pack 2, exchange server pack, windows
update......). But the problem still appears in the new server even though I
have not begun to configuration yet. I don't know whether my step of
installation is wrong.



Please see below:

Error signature

AppName: contenfilter.dll AppVer: 6.5.7638.1 AppStamp:430e739c

ModName: hhctrl.ocx ModVer: 5.2.3790.2847
ModStamp:457d5a9c

fDebug: 0 Offset: 000133de

And the (contenfilter.dll) sometimes will change to (exadmin.dll)



I think this error is very difficult problem for me.

Please help me if you have any idea!

Thank you so much!!!
--
KenL
Milind Naphade
2008-05-09 10:36:01 UTC
Permalink
Register contentfilter.dll and exadmin.dll from your installation disk to the
windows registry if registering them back wont work then;
Reinstall Exchange Management Tools. Not Messaging and collaboration services.
--
Milind Naphade
http://mnaphade.blogspot.com
Post by KenL
Hi all,
My 2003 SBS had a difficult problem in exchange server. This error will
appear every time when I open the help button in Exchange System Manager. I
have the problem in my server. And I can't find any solution for fix the
problem. Now, I had bought a new server for replace the old server. I
installed all server programs (SBS, Antivirus......) and updated all service
for SBS (service pack 1, service pack 2, exchange server pack, windows
update......). But the problem still appears in the new server even though I
have not begun to configuration yet. I don't know whether my step of
installation is wrong.
Error signature
AppName: contenfilter.dll AppVer: 6.5.7638.1 AppStamp:430e739c
ModName: hhctrl.ocx ModVer: 5.2.3790.2847
ModStamp:457d5a9c
fDebug: 0 Offset: 000133de
And the (contenfilter.dll) sometimes will change to (exadmin.dll)
I think this error is very difficult problem for me.
Please help me if you have any idea!
Thank you so much!!!
--
KenL
Lee Derbyshire [MVP]
2008-05-09 19:03:08 UTC
Permalink
Apparently caused by installing IE7 on the server:
http://www.petri.co.il/ie7_crashes_when_opening_esm_help.htm

Lee.
--
_______________________________________

Outlook Web Access for PDA, OWA For WAP:
www.leederbyshire.com
________________________________________
Post by KenL
Hi all,
My 2003 SBS had a difficult problem in exchange server. This error will
appear every time when I open the help button in Exchange System Manager.
I have the problem in my server. And I can't find any solution for fix the
problem. Now, I had bought a new server for replace the old server. I
installed all server programs (SBS, Antivirus......) and updated all
service for SBS (service pack 1, service pack 2, exchange server pack,
windows update......). But the problem still appears in the new server
even though I have not begun to configuration yet. I don't know whether my
step of installation is wrong.
Error signature
AppName: contenfilter.dll AppVer: 6.5.7638.1 AppStamp:430e739c
ModName: hhctrl.ocx ModVer: 5.2.3790.2847 ModStamp:457d5a9c
fDebug: 0 Offset: 000133de
And the (contenfilter.dll) sometimes will change to (exadmin.dll)
I think this error is very difficult problem for me.
Please help me if you have any idea!
Thank you so much!!!
--
KenL
GoodwinM
2008-05-09 21:35:37 UTC
Permalink
You will find the real solution here

http://support.microsoft.com/kb/932513/en-us
Post by KenL
Hi all,
My 2003 SBS had a difficult problem in exchange server. This error will
appear every time when I open the help button in Exchange System Manager.
I have the problem in my server. And I can't find any solution for fix the
problem. Now, I had bought a new server for replace the old server. I
installed all server programs (SBS, Antivirus......) and updated all
service for SBS (service pack 1, service pack 2, exchange server pack,
windows update......). But the problem still appears in the new server
even though I have not begun to configuration yet. I don't know whether my
step of installation is wrong.
Error signature
AppName: contenfilter.dll AppVer: 6.5.7638.1 AppStamp:430e739c
ModName: hhctrl.ocx ModVer: 5.2.3790.2847 ModStamp:457d5a9c
fDebug: 0 Offset: 000133de
And the (contenfilter.dll) sometimes will change to (exadmin.dll)
I think this error is very difficult problem for me.
Please help me if you have any idea!
Thank you so much!!!
--
KenL
KenL
2008-05-16 09:16:11 UTC
Permalink
It's fixed and so easy.
Thanks a lot.
--
KenL
Post by GoodwinM
You will find the real solution here
http://support.microsoft.com/kb/932513/en-us
Post by KenL
Hi all,
My 2003 SBS had a difficult problem in exchange server. This error will
appear every time when I open the help button in Exchange System Manager.
I have the problem in my server. And I can't find any solution for fix
the problem. Now, I had bought a new server for replace the old server. I
installed all server programs (SBS, Antivirus......) and updated all
service for SBS (service pack 1, service pack 2, exchange server pack,
windows update......). But the problem still appears in the new server
even though I have not begun to configuration yet. I don't know whether
my step of installation is wrong.
Error signature
AppName: contenfilter.dll AppVer: 6.5.7638.1
AppStamp:430e739c
ModName: hhctrl.ocx ModVer: 5.2.3790.2847 ModStamp:457d5a9c
fDebug: 0 Offset: 000133de
And the (contenfilter.dll) sometimes will change to (exadmin.dll)
I think this error is very difficult problem for me.
Please help me if you have any idea!
Thank you so much!!!
--
KenL
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